ACCOUNT AND EMAIL SETUP
we will set up an account for client on receipt of payment after WEBHOSTING.digital and payment partner(s) have screened and confirmed the order(s) in case of scam. It is your responsibility to provide us with an email address which is not the domain you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose, this also includes technological problems, and other circumstances. Client must make sure that the submitted contact information is updated to keep it current. WEBHOSTING.digital will terminate all services if contact information is found false. For dedicated server purchase transactions and other high risk activities, WEBHOSTING.digital will require client to produce a government issued identification card and probably, a scanned copy of the credit card used in the transaction. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
The credit card holder or owner of the PayPal e-mail address which is utilized for payment on the account is designated as the authorized owner of the account.
WEBHOSTING.digital transfers team will make every attempt to help you move your site to us. On the other hand, transfers are provided as a courtesy service, and we cannot make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it very difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to help out you in a transfer of data from an old host.
THIRD PARTY PROVIDERS
All transactions with third party providers are solely between the visitor and the individual provider. WEBHOSTING.digital is not the agent, representative, trustee or fiduciary of you or the third party provider in any transaction. Some products provided by WEBHOSTING.digital are provided under license with vendors, and the use of any such third party products will be governed by the applicable license agreement, if any, with such third party.
All discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. All transactions with third party providers are subject to the terms and conditions under which the provider agrees with you to provide the goods or services. You should confirm the terms of any purchase and/or use of goods or services with the specific provider with whom you are dealing.
We do not make any representations or warranties regarding, and are not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers.
SHARE WEBHOSTING.digital ACCOUNTS AS BACKUP/STORAGE DEVICE
WEBHOSTING.digital does not allow client to use a shared account as backup or storage device. Exceptions are made only for one cPanel backup of the same account. Clients are discouraged from taking backups of account backups. Other materials that will be found unacceptable on Shared and Reseller servers are: IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Topsites, IP Scanners, Image Hosting Scripts, AutoSurf/PTC/PPC sites, Mail Bombers and Spam Scripts, Bruteforce Programs/Scripts/Applications, Banner Ad Services, File Dump and Mirror Scripts, more than two commercial audio streaming, Escrow and Bank Debentures, High Yield Interest Programs and related Sites, Prime Bank Programs, Lottery Sites, Advertisement and Selling of controlled substance without having submitted proof of appropriate permit to WEBHOSTING.digital, Investment Sites, RPGs, MUDs, PPBGs, Hate/Racist/Harassment oriented sites, Hacker focused sites/archives and programs, Sites promoting illegal activites, Websites and forums that distribute or link to pirated/illegal/warez content, Fraudulent sites, Mailer Pro, etc.
WEBHOSTING.digital does not allow client to use dedicated servers for activities of following types: IRC Scripts/Bots, IP Scanners, Escrow, IRCD (irc servers), Pirated Software/Warez, Bruteforce Programs and Scripts or Applications, Mail Bombers and spam scripts, High Yield Interest Programs or related sites, Prime Bank Programs, Lottery Sites, Advertisement or selling of controlled substance without having submitted proof of appropriate permit to WEBHOSTING.digital, Investment Sites, Hate/Racist/Harassment oriented sites, Hacker focused sites/archives and programs, Sites promoting illegal activities, Websites and forums that distribute or link to pirated/illegal/warez content, Fraudulent sites, Mailer Pro, etc.
WEBHOSTING.digital services and related networks, devices, and equipments are given strictly to customers authorized for such use. All WEBHOSTING.digital systems may be monitored to ensure quality, better management, protection against unauthorized access, verification of security procedures, operation security, and recommendation for future improvements in WEBHOSTING.digital Services. Monitoring will involve examination of information, which may be copied or recorded for authorized purposes. To use WEBHOSTING.digital services automatically refers to user's consent of these monitoring procedures as required.
WEBHOSTING.digital reserves the right to authorize or deny use of its services. Materials that WEBHOSTING.digital judges as threatening, illegal, obscene or a violation of its TOS will be disabled or taken off with or without notice.
Client's failure to respond to emails sent by WEBHOSTING.digital Abuse Department within a period of 48 hours may lead to suspension or termination of authorized services. By using WEBHOSTING.digital services, client agrees to deal with abuse issues through troubleticket email within given stipulated time period.
WEBHOSTING.digital strictly forbids anything that may cause potential harm to minors, including but not limited to child pornography or content perceived to be as such or related. Sites found hosting child pornography or linking to such contents will be suspended or terminated without notice.
Reselling is prohibited. If site is found, WEBHOSTING.digital will suspend site and notify client to terminate account. All activities of such a site will be monitored and repetition of prohibited activities will result in termination of account.
Direct customer services may be terminated with or without notice.
WEBHOSTING.digital will not be responsible for providing backup services for accounts that exceeds more then 20GB in one cPanel accounts. The backup facility for account is valid only for all accounts within the limit. For all accounts which need backup and have more then 20GB can subscribe to additional services which is offered as addon,
WEBHOSTING.digital is in no way be responsible for installing the third party application in shared hosting. Any attempt to install and failure in installation by client cannot be taken as a reason for refund.
Violations of TOS will be reported to appropriate law enforcement agency.
ZERO TOLERANCE SPAM POLICY
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
WEBHOSTING.digital reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
WEBHOSTING.digital reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of WEBHOSTING.digital.
Client agrees to appropriate payment for services given by WEBHOSTING.digital as per time period quoted on a recurring basis. Client agrees to notify WEBHOSTING.digital of cancellation of any or all services received and agrees to be billed for services received until then. Client will ensure that payment information and data is updated and all invoices are paid on time. WEBHOSTING.digital may contact client if payments are not made on time and add a late fee. WEBHOSTING.digital may suspend account if client does not respond with required payment within given time or until payment is made in full. WEBHOSTING.digital reserves the right to change monthly payment rates and other charges at any time.
FREE BACKLINKS FOR SEO HOSTING
All the free backlinks provided for SEO HOSTING is assign by our Network and user/clients will not able to choose which url and which links will be placed. All the backlinks will have variation of PR0 - PR2 (It does not guaranteed all PR1 or PR2), however all the links link back to you will have Google Cache. We do not accept links that contains Drugs, Adult and Gambling. Free Links will be provided within 1 - 4 days from the time its requested
We present 45 days money back to our customers. This is applicable only for legitimate cases and we agree to only relevant causes/reasons, for your dissatisfaction with our money back . Setup fee or add on packages will NOT BE REFUNDED for any hosting plan. It is to be well noted that WEBHOSTING.digital reserves all the rights to question about the website demanding money-back. All SEO HOSTING is non-refundable.
Cancellations requested after the initial 45 days will go into effect on the renewal date for that particular hosting package. Unless specifically requested, the account will remain active until the period expires. If the account is eligible, any request for a refund outside of the initial 45 day period will be given on a prorated basis with any previous extended term discount withheld. Refunds are to be determined once the account has been canceled. Payments older than 60 days may require a refund via PayPal or mailed check due to our merchant account policies and procedures.
Money back is relevant for 45 days only. If money back is demanded within 15 days, Full refund will be given. After 15 days, there will be a deduction of $10 + charges in accordance to usage. on the other hand, this promise will be measured invalid if customer harasses or poses needless problems for the company in fulfilling the money back. Applicable cases will always be capable for refund and we will not adopt wrong actions with our clients.
The money back will not be valid for following cases:
Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and WEBHOSTING.digital is not responsible for any change in exchange rates between time of payment and time of refund.
WEBHOSTING.digital offers refund if client request is made within 45 days of signing up for web hosting services. Client will be given a refund after deductions are made of the number of days WEBHOSTING.digital services has been used and setup fee is charged for $9.99. All FREE Hosting package is not eligible for Refunds/Cancellation (Free K Hosting, Free V Hosting, Free C Hosting) or any DEDICATED SERVER
WEBHOSTING.digital will not make refunds on all Domain purchases on all TLD (Top Level Domain) such as: .com, .net, .org, .info, .tel, .name.
The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:
WEBHOSTING.digital will not make refunds on dedicated server services, administrative fees, installation fees for custom software and domain name purchases. Refund requests for shared and reseller accounts will be taken into consideration and refunds may be made on specific basis, as defined by current WEBHOSTING.digital policies. If accounts are found to have violated WEBHOSTING.digital Terms of Service, refund will not be made to client. The refund is void in case of any illegal activity, spamming, fraud or any abusive measures. The refund is void in case of any illegal activity, spamming, fraud or any abusive measures.
Refunds are not applicable on matter on dislike of Rvsitebuilder/Softacalous.
WEBHOSTING.digital reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
Cancellation of WEBHOSTING.digital Services must be put in written format. WEBHOSTING.digital will review and confirm required information upon receipt of the notification and inform client of cancellation of account in writing, usually through email. Confirmation of such cancellation will entail a tracking number as reference to client request for verification purposes. If client does not receive such an email or a confirmation within a day of submitting a request, client will take the initiative to contact WEBHOSTING.digital via phone. WEBHOSTING.digital will confirm client's identity, request for removal of files and emails in given account, and document all related transactions and activities. These procedures are carried out to reduce the risk of mistakes, fraud/malicious requests and ensure client's awareness regarding removal of files, emails, and account data upon processing the cancellation request.
TERMINATION OF ACCOUNT
LATE PAYMENT ISSUES
DOMAIN CANCELLATION/EXCHANGE POLICY
We do not offer refund/exchange on domain registration. Once domain has been purchased, it is final.
The usage of abusive language or threats in any form would be considered as violation of TOS.
BACKUPS AND LOSS OF DATA
Use of WEBHOSTING.digital services is at client's sole risk. WEBHOSTING.digital backup services are given as courtesy and webhost WEBHOSTING.digital will not be held responsible for data or files residing in client account. Client will bear full responsibility for such files and data transferred and will maintain appropriate backups for any such data stored on WEBHOSTING.digital servers.
USE OF WEBHOSTING.digital RESOURCES
Users may not use 25% or more of given system resources for more than a minute and 30 seconds. Users are not allowed to run stand-alone, unattended server-side processes at any time on the server, including daemons. They are discouraged from running web spider or indexer on shared servers, software that interfaces with an IRC network, bit torrent application, tracker, or client. Users are allowed to link to legal torrents off-site, but are not allowed to host or store them on WEBHOSTING.digital's shared servers. Users are may not participate in file-sharing/peer-to-peer activities, run gaming servers, and cron entries with intervals of less than 15 mins.
WEBHOSTING.digital's inode limits are as follows: Using over 250,000 inodes on shared accounts will incur a warning. If client does not amend, suspension of site will follow. If account exceeds 50,000 inode limit, it will be removed from our backup system automatically. Each file in client account uses up an inode. Sites that exceed inode limit slightly will not immediately be sent a warning but if accounts consistently create problems due to use of excess inodes, accounts will be flagged.
Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here.
Regarding .za tld
.za tld only accepts nameserver, which are the child of parent domain. Any client who wants to host .za domain will have to buy 2 IP for the private nameservers.
BACKUP AND DATA LOSS
Shared accounts that use over 20 G disk space will be removed from WEBHOSTING.digital's offsite weekly backup. Exceptions will be made for databases that are continuing to be backed up. All received data will be mirrored to secondary drive to protect against data loss if a drive failure should occur. Your use of this service is at your sole risk. Our backup service runs once a week overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to you as a courtesy. WEBHOSTING.digital is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on WEBHOSTING.digital servers.
WEBHOSTING.digital offers clients disk space, bandwidth, email and/or file transfer protocol (FTP) accounts. The details for each are defined according package services bought upon purchase. Sometimes, WEBHOSTING.digital will not have defined the amount of bandwidth or disk usage for client. This undefined status is referred to as 'unlimited' bandwidth or disk space. Client will not be allowed to use such unlimited bandwidth/space packages for backup/storage purposes. However, WEBHOSTING.digital services are designed for normal use and if usage patterns and amount are not normal, client may risk suspension, discontinuation, or deletion of account. WEBHOSTING.digital will define such user agreements upon purchase. Client will be given a monthly bandwidth limit, which varies according to the host package purchased from WEBHOSTING.digital. If client's account exceeds the allocated bandwidth limit, WEBHOSTING.digital reserves the right to suspend account until a following allocation is started or client purchases additional bandwidth, upgrades, or terminates account. Unused bandwidths do not roll over on a monthly basis.
WEBHOSTING.digital reserves the right to change prices listed and the right to increase or change amounts for resources given to plans at any time. Clients will be notified about changes that directly affect them.
FREE DOMAIN Termination Policy
Free Domain that come with our Hosting Pakackage will be terminated along with Hosting Cancellation. Once the domain has been deleted, the owner will be eligble to register it again once its release to the public. We are not responsible for this termination once the hosting package has been cancel (this will involved on following pacakges: Unlimited C, VPS K/V/C, Reseller K/V/C, Business K/V/C, SEO K/V/C, or any other Package that come with FREE DOMAIN
WEBHOSTING.digital will not be held responsible for any damages that client businesses may suffer. WEBHOSTING.digital also makes no warranties of any type, expressed or implied for services provided. WEBHOSTING.digital disclaims all warranties, merchantability or fitness for specific purpose, including loss of data caused due to delays, wrong delivery, no deliveries, any and all service interruptions caused by WEBHOSTING.digital and its employees.
FREE DOMAIN NAME HOSTING
In case, the hosting is purchased from the free domain and for any reason, the account is cancelled or terminated for violation of TOS section; The domain will be cancelled and during that period, if there is a need to re-own or transfer the domain, the redemption will cost $40, which will be paid from the client to release the domain name.
DISCLOSURE TO LAW ENFORCEMENT
WEBHOSTING.digital reserves the right to disclose subscriber information to law enforcement agencies without consent or notifying subscriber if lawful request is made from such agencies. WEBHOSTING.digital will cooperate fully with such law enforcement agencies.
Procedure and notice for claiming copyright or intellectual property infringement
WEBHOSTING.digital.digital requests users to respect others' intellectual property rights. We emphasize the practice of such respect within our company also. If at any point we should receive complaints or information about infringement of intellectual proper or copyright of others, we may disable or terminate the user account, depending on circumstances.
If user believes that their work has been copied or used in ways that violent copyright infringement laws or intellectual property rights, please do not hesitate to contact WEBHOSTING.digital with the following:
1. The person authorized to represent the owner of the copyright or intellectual property must submit a signature, whether electronic or physical
2. The claim must describe the material which has been infringed upon
3. Details about the site location of the material that has infringed
4. Name, address (both email and physical), phone number of claimant
5. Claimant's statement that the complaint is being lodged with good faith that the item disputed is not authorized by the material's copyright owner, agent, or law
6. Claimant must make statement under penalty of perjury that the information given in Notice is accurate and that claimant holds ownership to the material's copyright or intellectual property or is authorized to act on the owner's behalf.
WEBHOSTING.digital reserves the right to revise its Terms of Service and other policies at any time without prior notice.